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Customer Relationship Management (CRM)

EmpireCRM is about organising information—the phone calls, the emails, all interactions—for strong sales and customer care

Take control of your business with EmpireCRM

EmpireCRM can help you get more control and visibility into your customer relationships by automating your sales, marketing and customer support teams.

  • Organize and share your customer information

  • Improve tracking of customers and prospects

  • Build forecasts and share reports across your company

  • Collaborate effectively across sales, marketing and support teams

  • Gain insight into your business with deep reporting capabilities


User Experience  Sales Force Automation   Marketing Automation  Customer Support  Reporting
• Customizable home pages
• Enhanced user interface
• Shortcut bar
• Leads
• Contacts
• Opportunities
• Accounts
• Activities
• Sales forecasting
• Contracts
• Product catalog
• Quotes
• Order
• Invoice
• Payments
• Campaigns
• Email marketing
• Marketing reports
• Email management
• Customer self-service portal
• Advanced reports
• Advanced charts
• SQL reporting
• Activity management
• Shared calendar
• Employee directory
• Reminders and alerts
• Team notices

 Mobile  Customization  Migration  Integration  Messaging  Security

• Mobile edition

• Module builder
• Custom fields
• Terminology
• Custom modules
• Custom Drop down
• custom layouts
• Configure tabs
• Configure ShortCuts

• Data import and exports
• Multiple files format support

• Custom links
• Web-services API

• Integrated Advanced Messaging  via SMS/Emails
• Automatic Reporting Enabled

• Access control by user role
• Access control by team
• Module Administration
• Advanced password management

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 Employee Products  Time & Attendance Standard        Time Office Professional      Time Office Enterprise    CRM
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